Planbeam's review score slipped from 4.6 to 4.3

ContentPlanbeam · 23 Jun, 13:26

Before · 23 Jun, 13:00

4.6 average across 212 reviews.

After · 23 Jun, 13:26

4.3 average across 219 reviews — recent reviews cite the May price change.

What this likely means: Five one-star reviews in two weeks, all naming the same May pricing change. Unhappy customers of a rival are the easiest customers to win.

First seen 23 Jun, 13:00Caught 13:26

Caught · 26 minSample

The watcher's judgmentReal change

The aggregate score moved by more than 0.2 and the new reviews share one named cause. Routine single reviews are ignored; a scored trend with a common theme is a real signal.

Everything on this screen can be rebuilt from the stored raw captures — the record is never rewritten. This item is sample data from the example market.